Jon Riesel · Systems engagement

Customer Journey Automation Sprint

A focused engagement for founders and commerce teams who want a real operating result, not another disconnected recommendation.

Choose one customer journey that is losing attention, context or revenue and turn it into a complete operating flow.

The sprint includes

  • Journey and handoff mapping
  • Trigger, data and channel design
  • Copy and interaction requirements
  • Human approval and exception rules
  • Implementation of one bounded automation flow
  • End-to-end verification and handoff

No automated outreach or consequential customer action is activated without an explicit final approval.

Indicative starting point

Engagements of this type currently start from £2,500. This is a planning reference, not a checkout price or binding quote. Final scope, availability, price, taxes, expenses and commercial terms are confirmed in writing after context and fit.

Start an application for this engagement.

The engagement path

Context before commitment.

Pricing shown in the internal catalogue is an indicative starting point. Final scope, availability and commercial terms are confirmed in writing.

  1. 01

    See the system

    Context

    Map the current stack, owners, constraints and visible friction.

  2. 02

    Define the result

    Scope

    Choose one bounded flow, deliverable and verification standard.

  3. 03

    Build with receipts

    Execute

    Implement, test, document and read back the working outcome.

Tell Jon what needs to change